Valor Hospitality Europe understands that your privacy is very important to you and that you care about how your personal data is used online. We respect and value the privacy of everyone who visits our websites and will only collect and use your personal information in ways that are described here, and in line with the 2018 General Data Protection Regulation (GDPR).
If, for any reason we need to use your information for any reasons not set out in this policy, we will contact you in advance for your permission and will not proceed without your say so.
We will only ever use your personal information to respond to an enquiry, to offer you a better experience on our websites or to let you know about information which we feel is of genuine interest to you based on your preferences (provided that we have your consent).
Valor Hospitality Europe currently operates 17 UK based hotels on behalf of Bryant Park Hospitality UK Limited. For a full list of the Hotels operated by Valor click here.
Valor Hospitality Europe Limited, are the data controller for the following websites, which this policy applies to:
www.letsdochristmas.com, www.leisuretreats.co.uk, www.leedsskylounge.co.uk, www.storestreetmanchester.co.uk, www.theclubandspachester.co.uk, www.thelockleeds.co.uk, www.clubmoativation.co.uk
Depending on how you use our websites, we may request certain personal information about you. This may include your name, address, email address, telephone number, job title or product preferences.
The purpose of collecting this information is so that we may contact you in the future for one of the reasons below:
We may use your personal information to contact you from time to time. However, we will only contact you if you have given permission for us to do so.
We may use your data for the following reasons:
With your permission, we will use your data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news and offers about our products or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with the General Data Protection Regulation (GDPR).
When submitting your data on our websites, you will be presented with the option to 'opt-in' to receiving marketing communications in the future, if you so wish. We will only use your information to contact you for marketing purposes if you have provided clear consent for us to do so, by ticking the 'opt-in' box. Furthermore, we will only contact you via the method of communication that you have consented for us to use (i.e. email, telephone or text).
We aim to only send you information about matters that are of genuine interest and value to you. However, should you wish to remove your consent to receiving marketing information at any time, you can unsubscribe using the links provided in our emails or contact email@example.com to have your information permanently removed from our marketing database.
As a user of our websites and in line with the 2018 General Data Protection Regulation (GDPR) you have the following consumer rights:
To make an enquiry regarding personal data, to request access to your information or to request your removal from our database please contact us by email: firstname.lastname@example.org
Valor Hospitality Europe will not share your personal information with any third party for any purposes, other than as stated below:
In some instances, third parties are required in order to complete an action on our website. For example, to make a reservation in a restaurant, personal information (such as a name and telephone number or email address) may be collected by the third party website in order to secure the booking. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Valor Hospitality has contracted two third party marketing agencies (details provided below) for the supply of marketing services such as website design, build and maintenance, email marketing, social media management and creative design. For the purposes of email marketing, the two marketing agencies are employed to manage personal data on behalf of Valor Hospitality. The agencies in question adhere to this policy and work in accordance with the 2018 General Data Protection Regulation (GDPR).
The following third party marketing agencies are contracted by Valor Hospitality Europe Limited for the purposes of storing and processing data in order to send marketing emails as well as maintaining our websites:
Cuckoo Design Ltd: The Old Bank, 247 Chapel Street, Manchester, M3 5EP
Brookfield Digital: 16 Orchard Street, Bristol, BS1 5DX
For the purpose of collecting statistical data about the way that our websites are being used we use Google Analytics, see Cookies section for more information.
We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights. For further information regarding your rights under GDPR, please contact the Information Commissioner's Office (ICO).
We will not keep hold of your personal data for longer than is necessary, which will depend upon the reason for submitting the data, as outlined below:
If you have submitted your personal information via our website for any reason, but have not provided consent for us to contact you in the future, your data will be removed from our database by the last day of the following calendar month. We will ensure that all data without the correct permissions is removed from our database on a monthly basis.
When you consent to future marketing communications we will retain your information for a period of up to 3 years before checking that you wish to remain opted-in to our marketing database.
To withdraw your consent to receiving marketing emails at any time, unsubscribe using the link in the footer of our emails or by request at email@example.com
You can accept or decline cookies at any time by accessing the preference panels from your browser's main menu (usually found under 'Edit', 'Tools' or 'Options'). However, if you choose to remove cookies parts of the site may not work properly or your use of the site may be impaired. The cookies that we use are for the purposes of gathering statistical data using Google Analytics. All Cookies used by and on our websites are used in accordance with current guidelines from the Information Commissioner's office (ICO).
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our websites. Data is retained in a secure UK cloud based location, which can only be accessed via a limited number of people. Our contracted marketing agency use the Pure 360 platform, in order to process data for the purpose of sending emails. Full details of the steps that Pure 360 have taken in order to ensure that they are GDPR compliant can be found here.
The policy is relevant to websites owned by Valor Hospitality Europe. Should the business change hands at any time in the future, due to a sale or transfer of control, any personal data provided will be transferred over to the new owner with permission to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred to a new owner, you will be contacted in advance and be given the option to have your data deleted or withheld from the new owner.
In the event that Valor Hospitality Europe were to acquire a new business and receive their data, the individual will be informed that we have acquired their personal information and given the option to have their data removed.
Latest update: May 15th 2018
please contact us by email at firstname.lastname@example.org
or by post at Valor Hospitality Europe Limited, Queens Court, 9-17 Eastern Road, Romford, Essex, RM1 3NG.
Valor Hospitality Europe Limited
Company number SC481196
Queens Court, 9-17 Eastern Road, Romford, Essex, RM1 3NG
Hotels operated by Valor Hospitality Europe Limited: